Privacy policy

🔒 Privacy Policy

At Buy Value, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or interact with us online.

📌 1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, shipping address.
• Payment Information: Details collected during checkout (processed securely via third-party gateways).
• Device/Technical Info: IP address, browser type, device ID, location (non-identifiable), etc.
• Communication: Messages, feedback, reviews, or other interactions you make with us.

📦 2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Send order updates, promotional offers, and service messages.
• Improve our website, products, and customer experience.
• Respond to your inquiries or support requests.
• Detect and prevent fraudulent activities.

🔐 3. How We Protect Your Data

Your data is protected with appropriate technical and organizational measures to prevent unauthorized access, misuse, or disclosure.

• We use SSL encryption on our website.
• Your payment data is not stored by us — it's handled by secure payment gateways (e.g., SSLCommerz, bKash, Stripe).

🤝 4. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with:

• Delivery partners (e.g., courier services) to fulfill your order.
• Payment processors to complete your transaction.
• Marketing tools (e.g., email/SMS platforms) for offers and updates (only if you subscribe).

⚙️ 5. Cookies & Tracking

Our website may use cookies to:

• Remember your preferences.
• Provide a smooth shopping experience.
• Track website performance and analytics.

You can disable cookies in your browser settings anytime.

📞 6. Your Rights

You have the right to:

• Access or update your personal info.
• Request deletion of your data.
• Unsubscribe from promotional messages at any time.

To make any request, contact us at:

📧 Email: buyvaluebd@gmail.com
📞 Phone: +8801710380313
📍 Address: Mirpur, Dhaka, Bangladesh